Customer loyalty is one of the things your side hustle should be prioritizing, as returning customers can be a great way to help your business grow, and those people are easier to re-sell to with each new product.
This might be something that you are familiar with yourself; maybe a friend will only buy a certain type of car, or you will only buy a certain brand of toothpaste. Those brands know that you are going to make a guaranteed purchase at some time, so that allows them to branch out and find newer customers in the meantime. This is something that you want for your business too, even if it is only just a side hustle for the moment. However, to get it right, you need to know how to boost your customer’s loyalty to the point where they keep coming back for more.
#1 You Should Be Investing in Professional Delivery Services
Working with high-quality delivery services can help to ensure packages turn up on time, keep things from breaking, and have things directly delivered to your customers, with no need to go through the conventional post service that can be unreliable.
High-quality couriers will also have different specializations, such as electronics and antiques, which you can utilize to make the most of your business’s products. Looking into eBay shipping and a reliable eBay shipping service can be a great way to make sure that what you are sending will get your customer promptly, directly, and in the same condition as when it left your business.
#2 You Should Try to Invest in Custom Swag
Investing in custom swag can help your customers feel a lot more excited when it comes to opening your products. It can be a good way to engage with your customers and make them feel like they are getting something a little extra with your package. It might even be the main reason why they choose your brand over others when it comes to getting the same product again. This can be a vital part of helping your business grow and building a relationship with your newer customers.
#3 You Should Have an Interactive Social Media
You can keep customers loyal by having interactive social media output. This can be things like giveaways and competitions and is also a crucial part of building a strong relationship with a group of loyal customers around your business to help your company grow from their repeat business.
This is a great way to have your customers marketing for you as well, as posting on their own accounts with a certain hashtag can help bring extra visibility to both parties. This can bring people to your website and get exposure for your business, and this can add to the general hype around it.
This will almost certainly be highly beneficial in the long term and bring people to your company during the holiday seasons, such as Christmas, Easter, and Thanksgiving.